Shipping policy

Shipping Policy

This document sets out the shipping policy that applies to customers that make a purchase at The William Allen Co Boutique. If you have any questions, please contact our customer service team on 1-800-965-1615 or admin@thewilliamallenco.com

Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout.

Order Processing Time

All orders placed before 2 PM Monday to Friday are processed and dispatched within 2 business days, all orders placed after will be processed within 2 business days beginning the next business day. All orders placed during the weekend or on a public holiday will be within 2 business days beginning on Monday.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order.

International Orders

We do not ship internationally, currently.

Tracking Your Order

Once your order has been processed, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.